Contra Technology (“we”, “our”, or “us”) operates this application (“App”) to provide business communication and management services using Meta platforms, including WhatsApp Business APIs.
We are committed to protecting your privacy and ensuring transparency about how your data is collected, used, and shared.
1. Information We Collect
When you use our App, we may collect and process the following information:
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Business Information
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Business name
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Business Manager ID
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WhatsApp Business Account information
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User Information
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Name
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Email address
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Public profile information provided by Meta
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Messaging Data
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WhatsApp message content sent or received through the App
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Message timestamps and delivery status
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Technical Information
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App usage logs
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API interaction data
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Error and diagnostic information
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2. How We Use Your Information
We use the collected information to:
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Enable businesses to send and receive messages via WhatsApp Business
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Manage WhatsApp Business accounts and related events
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Authenticate users via Meta Login
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Provide customer support and technical assistance
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Improve app performance, security, and reliability
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Comply with Meta Platform Policies and applicable laws
3. WhatsApp Business API Usage
Our App uses the WhatsApp Business API provided by Meta to:
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Send and receive business messages
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Manage messaging events and message status
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Support customer communication workflows
All WhatsApp data is processed in accordance with Meta’s WhatsApp Business Terms and Meta Platform Policies.
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share data only in the following cases:
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With Meta Platforms, Inc. as required to operate WhatsApp Business and Meta services
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When required by law, legal process, or governmental request
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To protect the rights, security, or integrity of our users or systems
5. Data Retention
We retain user and business data only for as long as necessary to:
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Provide the App’s services
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Comply with legal and regulatory obligations
Message data may be stored temporarily for operational and support purposes.
6. Data Security
We implement appropriate technical and organizational security measures to protect your data, including:
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Secure API communication
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Access control and authentication
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Limited internal access to sensitive data
7. User Rights
Depending on applicable laws, you may have the right to:
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Access your personal data
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Request correction or deletion of your data
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Withdraw consent where applicable
Requests can be sent to the contact email below.
8. Third-Party Services
This App integrates with Meta services, including:
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Facebook Login
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WhatsApp Business Platform
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Meta Business Manager
Use of these services is subject to Meta’s own privacy policies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email:
Company: Contra Technology
Website: https://contratechnology.com
